Information you provide

You may provide personal information directly when you place an order, contact Fetoria, submit information through the storefront or otherwise communicate with us.

• Contact details such as name, email address, phone number and mailing information.
• Order and delivery information needed to process and fulfill a purchase.
• Messages, support requests or other information you choose to send to Fetoria.

Information collected through use of the site

When you browse or interact with the storefront, technical information may be collected automatically through standard website technologies.

• Device, browser and operating-system information.
• IP address, approximate location derived from technical data and similar connection information.
• Pages viewed, interactions, referral information and other usage data.

How information may be used

Personal information may be used where reasonably necessary to operate Fetoria and provide the services you request.

• Process purchases, payments, order updates and delivery-related activities.
• Respond to questions and provide customer support.
• Maintain, secure, troubleshoot and improve the storefront.
• Comply with legal obligations and address fraud, misuse or security concerns.

Payments and order processing

Payment and transaction information may be processed through payment and ecommerce service providers used during checkout. The information required can vary by payment method and provider.

Service providers and disclosures

Information may be disclosed when reasonably necessary to service providers or other parties that help operate the storefront and support customer transactions.

• Ecommerce and website technology providers.
• Payment, delivery, fraud-prevention and customer-support providers.
• Analytics, security or infrastructure providers where those services are used.
• Authorities or other parties when disclosure is required or permitted by applicable law.

Cookies and similar technologies

The storefront may use cookies or similar technologies to support essential website functions, remember preferences, understand site performance or provide other features made available through the store’s technology services.

Your browser may provide controls for cookies and related technologies. Disabling certain technologies can affect how some storefront functions work.

Data retention

Personal information may be retained for as long as reasonably necessary for the purpose for which it was collected, including order administration, customer support, recordkeeping, security and legal obligations.

Retention needs can vary based on the type of information, the reason it is used and applicable legal requirements.

Your privacy choices and rights

Depending on where you live and the law that applies, you may be able to request certain actions regarding your personal information.

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain information where legally available.
• Other privacy choices provided by applicable law.

Fetoria may need information from you to verify a request before taking action.

Children’s privacy

Fetoria’s storefront is intended for customers shopping for party, celebration and event supplies. We do not use this policy to represent that the store is designed as a child-directed service.

If you believe personal information relating to a child has been provided in a way that raises a privacy concern, contact Fetoria so the situation can be reviewed.

Security

Reasonable administrative, technical and organizational measures may be used to help protect personal information. No method of transmission or storage can be guaranteed to be completely secure.

If you believe your interaction with Fetoria raises a security concern, please contact us using the information below.

International use and transfers

Depending on the services used to operate the storefront and where you access the site, personal information may be processed in locations different from your own.

Where required, information should be handled in accordance with applicable legal requirements relating to cross-border processing.

Changes to this policy

Fetoria may update this Privacy Policy from time to time to reflect changes in the storefront, services, legal requirements or privacy practices.

The updated version may be posted on this page with a revised update date so customers can review the current policy.